After Hours Employment Opportunities for Students


Investec offers students who are in their 2nd & 3rd year studying toward a relevant degree a part time opportunity in their Global Client Support Centre (CSC) in Sandton – offering clients an exceptional banking experience. The Global CSC can provide you with a great opportunity to start your career as an Afterhours Client Support Banker, outside of business hours.

An opportunity to earn your stripes

The Investec Global Client Support Centre (CSC) is a space where impeccably-skilled and driven individuals deliver a distinctive private banking service to clients across Investec’s major geographies – South Africa, United Kingdom and Mauritius. Each client is treated with genuine care and respect, and provided with specialised expertise regarding their banking portfolios.

As a Client Support Banker you will provide an exceptional telephonic service across a range of Investec’s financial products; including Transactional Banking, Personal Finance, Forex, Cash Investments and Wealth.

During your employment, you will

  • Assist clients and internal partners in proactively resolving queries relating to our products
  • Engage in cross-selling and client educational conversations during client interactions, with the intention of increasing brand loyalty and adding value to clients’ banking portfolios
  • Proactively generate ideas to drive continuous improvement in the Client Support Centre
  • Working hours are applicable to the business requirements and shifts will be allocated in accordance to a roster which is subject to change from time to time.

Requirements

  • Degree
  • Own transport
  • Commitment to work a minimum of 172 hours per month
  • Flexibility to work afterhours and on weekends
  • Willingness to be utilised at different Distell sites in the Western Cape.

Personal Attributes & Other Requirements

  • Sound listening, verbal and written communication skills
  • Good problem solving skills
  • Excellent time and stress management
  • Initiative
  • A keen eye for detail
  • A passion for service excellence and who are client centric
  • A drive for continuous improvement and who are proactive in generating ideas
  • A adaptability and ability to work in a dynamic environment who are able to operate independently within a team context.

How to apply

Click here to apply online

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